FAQ

How do we find out if Steve is available for our wedding?
All you have to do is ask! Send us an e-mail, fill out the contact form on our blog (make sure you put your wedding date in the message somewhere), or call the studio. We’ll check our schedule and let you know as soon as possible.

We’re on a budget. Is there anything you can do for us?
We do offer a la carte options for those working on a budget. That information is available on our pricing information page, below the information for Package 5. If you have any questions, please contact the studio.

Do you offer discounts for weddings during the winter?
Unfortunately we don’t offer any discounts for out-of-season weddings at this time.

When is the studio open?
The studio is available to clients by appointment only. Please call the studio to set up a time to come in to the studio. We’re always closed on Mondays and over the weekend to accommodate for the weddings schedule.

How do we officially reserve our wedding date with you?
We hold wedding dates for one week after your initial meeting with Steve to give you time to make a decision. If you’ve decided to use us for your wedding, we’ll need your signed contract and the deposit payment of your package before your date is officially submitted in our schedule. Once we have the payment and your contract, you’re booked!

When will we get to see our wedding images?
Because of all the time we take in editing each photo, we have a turnaround time of 4-6 weeks before you’ll see your images.

I’m really excited to see my images! Can I have a sneak peek?
Unfortunately we can’t release any images to you earlier than when we show you all of the final images. We have many weddings and engagement sessions to work through and we do them on a first come, first serve basis. In order to keep things fair for all couples and to ensure we get the images back in time, we have to stick to our schedule. We appreciate your understanding!

Where do we go to see our wedding images?
We use Pictage to create individual galleries for each wedding we shoot. Once your images are up and ready for you to view, you’ll receive an e-mail from Pictage.com with a link to your website. (If you don’t see an e-mail, please check your spam folder. Sometimes it ends up in there by mistake!)

What’s the difference between ordering prints through Pictage and ordering from the studio?
You have the option to use whichever method you’d prefer. You’re always welcome to order through us, and we do offer a fifteen percent discount within the first thirty days of receiving your image on Pictage. When you order through us, the prints come in to the studio and you’ll need to stop by and pick them up or we can ship them to you for a fee. When you order through Pictage, you can order online and the prints will be shipped straight to you. Whichever way you choose to order, you’ll be receiving beautiful professional prints.

How do we order prints through the studio?
First thing you should do is let us know that you’re interested in ordering through us. We have an order form that we’ll pass along to you in person or we can e-mail it to you. Fill it out and drop it off at the studio. We’ll place the order for you and contact you when the prints come in.

When should I talk to you about finalizing my timeline?
We typically hold pre-wedding meetings 1-3 weeks prior to your wedding date. These meetings can take place in person or over the phone. Of course, you’re always welcome to call the studio and ask about any questions or concerns you may have about your wedding day prior to that time. We’re happy to help!

 

Still have questions? Check out the album FAQ page and the engagement FAQ page or contact us.

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